Thank you for shopping at Multi Cosmetic. We are committed to providing you with a fast, reliable, and transparent shipping experience. This policy outlines our procedures and guidelines regarding the delivery of your orders.

1. Shipping Locations Currently, our shipping services are available exclusively within the Arab Republic of Egypt. We are unable to ship to international destinations.

2. Order Processing Time All orders are processed and shipped from our warehouse on business days (Sunday to Thursday). Orders are typically processed within 1-2 business days after the order is placed. Please note that processing times may be slightly longer during holidays or promotional periods.

3. Estimated Shipping Time Once your order has been processed, the estimated delivery time is approximately 4-7 business days depending on your location within Egypt. Please be aware that these are estimates, and actual delivery times may vary due to unforeseen circumstances or carrier delays.

4. Shipping Costs Shipping fees are calculated based on your delivery location and the total value of your order. The final shipping cost will be displayed at checkout before you complete your purchase.

5. Order Tracking After your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status and location of your package directly on our delivery partner’s website.

6. Incorrect Address Please ensure that your shipping address is accurate and complete at checkout. Multi Cosmetic is not responsible for any delays or issues arising from an incorrect or incomplete address provided by the customer.

7. Contact Us For any questions or concerns regarding your order or our shipping policy, please contact us at admin@multicosmetic.net.